At Aatrod, we are committed to providing reliable and timely shipping services. This Shipping Policy explains how orders are processed, shipped, tracked, and what to expect in case of delivery issues.
Website: https://aatrod.com
1. Service Availability
We offer shipping to customers in the United States and most international locations, except where restricted by law. If your country is not supported, checkout will not be available.
2. Business Days
Our standard business days are Monday to Friday, excluding public holidays.
Orders placed on weekends or holidays will be processed on the next business day.
3. Shipping Origin
Orders are shipped from fulfillment centers in the United States and other international facilities, depending on product availability and shipping destination.
4. Order Processing Time
- Orders are processed within 1–3 business days after confirmation.
- During high-demand periods (e.g., holidays, sales events), processing may take longer.
- We will notify you via email if there is any delay in processing your order.
5. Estimated Delivery Times
- United States: 3–7 business days
- International Orders: 7–18 business days
Delivery timeframes are estimates and do not include processing time. Delays may occur due to customs procedures, weather conditions, remote delivery areas, or courier disruptions.
6. Shipping Fees
- U.S. Orders: Free shipping
- International Orders: Flat rate of $8.55
All shipping costs will be displayed clearly at checkout before order completion. No hidden charges.
7. Order Tracking
Once your order has shipped, you will receive an email confirmation containing a tracking number.
You may track your shipment directly on the carrier’s website for real-time updates.
8. Incorrect Address or Failed Delivery
Please ensure your shipping address is accurate and complete at checkout.
Aatrod is not responsible for packages delivered to incorrect or undeliverable addresses provided by the customer.
If a shipment is returned due to an incorrect address or failed delivery:
- We will contact you regarding reshipment.
- Additional shipping fees may apply if the order needs to be resent.
9. Returns & Refunds
You may return eligible items within 30 days of receiving your order, provided:
- The items are unused and in original packaging
- You follow the steps outlined in our Returns & Refunds Policy
10. Contact Us
If you have questions or concerns regarding shipping or delivery, please contact our support team:
Email: support@aatrod.com