Welcome to Aatrod! These Billing Terms and Conditions explain how Aatrod (“we,” “our,” “us”) handles orders and payments on our website. By placing an order with us, you agree to the following terms:
1. Payment Methods
- Accepted Payment Methods: We accept all major credit cards (Visa, Mastercard, American Express, Discover, Diners Club, JCB) and PayPal.
- Currency: All payments must be made in U.S. dollars (USD).
2. Billing Information
- Accuracy: You must provide current, complete, and accurate purchase and account information for all purchases.
- Updates: You are responsible for promptly updating your account and payment details (including email and card information) so that we can process transactions and contact you if needed.
3. Pricing and Promotions
- Price Changes: Prices may change at any time without prior notice.
- Product Availability: We may modify or discontinue products at our discretion.
- Promotional Codes: Discount codes must be entered at checkout. They cannot be applied to past purchases or combined with other offers unless explicitly stated.
4. Order Confirmation and Invoicing
- Order Confirmation: After placing an order, you will receive an order confirmation email with details of the products, billing, and shipping method. This email serves as your receipt.
- Invoice: An invoice with itemized charges, shipping costs (if applicable), and applied discounts will be included in your shipment.
5. Payment Processing
- Authorization: By submitting payment details, you authorize us to charge the total amount to your chosen payment method. Transactions are subject to authorization and fraud screening.
- Failed Transactions: If payment is declined, we will notify you by email. You must provide an alternative payment method to complete the order.
6. Disputes and Chargebacks
- Dispute Resolution: If you experience an issue with your order, please contact our support team at support@aatrod.com before filing a dispute or chargeback. We are committed to resolving issues promptly.
- Chargebacks: Any unauthorized or unjustified chargebacks will be investigated. If determined unwarranted, you agree to reimburse us for the chargeback amount and any related fees.
7. Returns and Refunds
Returns and refunds are subject to our Returns & Refunds Policy. Please review it carefully before requesting a return.
8. Privacy and Data Protection
- Your billing and personal information are handled in accordance with our Privacy Policy.
- Credit card information is always encrypted during transfer over secure networks.
9. Governing Law
These Billing Terms and Conditions are governed by and construed under the laws of the United States.
10. Contact Information
If you have questions about these Billing Terms, please contact us:
- Email: support@aatrod.com
- Phone: +1 (978) 615-9222
- Address: 5 Slate Dr, Fredericksburg, VA 22406, United States
- Working Hours: 8:00 AM – 5:00 PM (Monday – Friday)