At Aatrod, we aim to provide a secure, transparent, and reliable shopping experience. These Billing Terms & Conditions explain how we handle payments, orders, shipping, returns, cancellations, and fraud protection.
1. Service Availability
We offer services to customers in the United States and most international locations. If your country is not supported due to legal or shipping restrictions, checkout will not be available.
2. Accepted Payment Methods
We accept the following payment options:
- Visa
- Mastercard
- American Express
- Discover
- JCB
- Diners Club
- PayPal
All payments are made in U.S. Dollars (USD). For your safety, we may require extra verification to prevent fraud.
3. Billing Accuracy
Please make sure your billing details are accurate and match your card provider’s records. Any incorrect information may delay your order or cause cancellation.
4. Order Processing
- Orders are processed within 1–3 business days (excluding weekends and U.S. holidays).
- Your total includes product cost, tax (if applicable), and shipping, all shown at checkout.
5. Shipping Information
We ship both within the U.S. and internationally.
Estimated delivery time:
- U.S.: 3–7 business days
- International: 7–18 business days (depending on customs and location)
Shipping rates:
- U.S.: Free shipping
- International: Flat rate of $8.55
Delivery times are estimates and may vary due to customs, distance, or courier conditions.
6. Returns & Refunds
You can return eligible items within 30 days of receiving your order if:
- They’re unused and in original packaging.
- You cover return shipping (unless the item is damaged or defective).
If you receive a damaged product, please email us at support@aatrod.com.
Refunds will be issued to your original payment method after inspection.
For details, see our Returns & Refunds Policy.
7. Order Cancellations
- You can cancel an order before it ships by contacting us at support@aatrod.com.
- Once shipped, cancellations are no longer possible. You’ll need to follow our return process.
- Shipping charges are non-refundable after dispatch.
8. Fraud Prevention
To maintain a secure shopping environment, we may ask for:
- A valid ID
- Phone number verification
We reserve the right to cancel suspicious transactions or those that violate our terms.
9. Policy Updates
We may update these Billing Terms & Conditions at any time without notice. We recommend checking this page regularly to stay informed.
10. Contact Us
If you have questions about billing, payments, shipping, or refunds, please contact our support team:
Email: support@aatrod.com