At Aatrod, we are committed to providing a secure, honest, and transparent shopping experience. The following Billing Terms & Conditions explain our policies regarding payments, order handling, shipping, returns, cancellations, and fraud prevention.
1. Service Availability
Our services are available to customers in the United States and most international locations, unless restricted by local laws or shipping limitations. If your country is not supported, checkout will not be available at the time of purchase.
2. Accepted Payment Methods
We accept the following payment methods:
- Visa
- Mastercard
- American Express
- Discover
- JCB
- Diners Club
- PayPal
All payments are processed in U.S. Dollars (USD). Transactions may require additional verification to prevent fraud or unauthorized use.
3. Billing Accuracy
You are responsible for providing accurate and complete billing details. The information must match your bank or card provider’s records. Incorrect or mismatched billing information may delay order processing or result in cancellation.
4. Order Processing
- Orders are typically processed within 1–3 business days (excluding weekends and U.S. public holidays).
- Your final amount includes product cost, applicable taxes, and shipping fees as displayed during checkout.
- Email confirmation will be sent when your order is placed and again when it ships.
5. Shipping Information
We offer shipping services for both domestic and international customers.
Estimated Delivery Times:
- United States: 3–7 business days
- International: 7–18 business days (varies by location and customs processing)
Shipping Rates:
- United States: Free shipping
- International: Flat rate of $8.55
Delivery times are approximate and may be affected by location, customs, or carrier conditions. All charges are clearly shown at checkout.
6. Returns & Refunds
You may return eligible items within 30 days of receiving your order, under these conditions:
- Items must be unused and in original packaging.
- Return shipping for non-defective items is the customer’s responsibility.
- If you receive a defective or damaged item, please contact us at support@aatrod.com for resolution.
Refunds are issued to the original payment method after the returned item is inspected. For detailed instructions, refer to our Returns & Refunds Policy.
7. Order Cancellations
- Orders can be canceled before shipment by contacting us at support@aatrod.com.
- Once an order has shipped, it cannot be canceled and must follow the return process.
- Shipping charges are non-refundable once the order is dispatched.
8. Fraud Prevention
To ensure a safe and reliable shopping environment:
- We may request identity verification, such as a government-issued ID or phone confirmation.
- We reserve the right to cancel any transaction that appears suspicious or violates our terms of service.
9. Policy Updates
These Billing Terms & Conditions may be updated from time to time without prior notice. We encourage users to review this page regularly to stay informed.
10. Contact Us
For any billing, payment, shipping, or refund-related inquiries, please contact our support team:
Email: support@aatrod.com