Aatrod is committed to delivering a secure and transparent shopping experience. These Billing Terms & Conditions outline our practices regarding payments, order processing, shipping, returns, cancellations, and fraud prevention.
1. Service Availability
Our services are available to customers in the United States and most international countries, unless restricted by applicable law.
If your country is not supported, you will be unable to complete checkout at the time of purchase.
2. Accepted Payment Methods
We accept the following secure payment options:
- Visa
- Mastercard
- American Express
- Discover
- JCB
- Diners Club
- PayPal
All payments must be authorized and processed in U.S. Dollars (USD). Transactions may be subject to verification procedures.
3. Billing Accuracy
The billing information provided during checkout must match the records held by your financial institution.
Incomplete or mismatched details may result in processing delays or order cancellations.
4. Order Processing
- Orders are typically processed within 1–3 business days, excluding weekends and U.S. holidays.
- Your final order total includes the cost of products, applicable taxes, and shipping fees as displayed during checkout.
- You will receive email confirmations once your order is placed and again when it ships.
5. Shipping Information
We offer shipping within the United States and to international destinations.
Estimated Delivery Times:
- United States: 3–7 business days
- International: 7–18 business days (may vary by region)
Shipping Rates:
- United States: Flat rate of $8.55
- International: Flat rate of $8.55
Delivery times are estimates and may be influenced by location, weather conditions, customs processing, or carrier performance.
6. Returns & Refunds
Returns are accepted within 30 days of order receipt, subject to the following:
- Items must be unused and returned in original packaging.
- Customers must cover return shipping for non-defective items.
- If your item is defective or arrives damaged, contact us at support@aatrod.com for assistance.
- Refunds will be processed to the original payment method after inspection.
Please review our Returns & Refunds Policy for complete instructions.
7. Order Cancellations
- Orders may be canceled prior to shipment by contacting support@aatrod.com.
- Once shipped, cancellations are no longer possible and must follow the return process.
- Shipping charges are non-refundable once dispatch has occurred.
8. Fraud Prevention
To protect our customers and platform:
- We may request additional verification such as a government-issued ID or phone confirmation.
- Aatrod reserves the right to cancel any transaction that appears suspicious or violates our terms.
9. Policy Updates
These Billing Terms & Conditions are subject to change without notice.
We encourage customers to review them periodically for updates.
10. Contact Us
For questions regarding billing, payments, shipping, or refunds, please reach out to our support team:
Email: support@aatrod.com