At Aatrod, we are committed to providing fast, secure, and dependable shipping. This Shipping Policy outlines how we process and deliver orders, applicable fees, and procedures in case of delivery issues.
Website: https://aatrod.com
1. Service Availability
We ship to customers in the United States and to most international destinations, except where prohibited by law.
If your country is not supported, you will be unable to complete checkout.
2. Business Days
Our business days are Monday through Friday, excluding public holidays.
Orders placed on weekends or holidays will be processed on the next business day.
3. Shipping Origin
Orders are fulfilled from various locations, including the United States and select international fulfillment centers, based on product availability and delivery destination.
4. Order Processing Time
- Orders are processed within 1–3 business days after order confirmation.
- Processing times may be extended during high-demand periods, such as sales or holidays.
- You will receive an email notification if any delay occurs.
5. Estimated Delivery Times
- United States: 3–7 business days (after processing)
- International Orders: 7–18 business days (after processing)
Please note: delivery timelines are estimates and do not include order processing time. Delays may occur due to customs, carrier capacity, weather conditions, or remote locations.
6. Shipping Fees
- U.S. Orders: Flat rate of $8.55
- International Orders: Flat rate of $8.55
Shipping fees are calculated and displayed at checkout prior to order completion.
7. Order Tracking
Once your order ships, you will receive a shipping confirmation email with a tracking number.
You can track the delivery status using the carrier’s official tracking page.
8. Incorrect Address or Failed Delivery
Customers are responsible for entering accurate shipping information.
Aatrod is not liable for orders delivered to incorrect or incomplete addresses provided during checkout.
If an order is returned due to an undeliverable or incorrect address:
- The customer may be responsible for additional shipping costs to resend the order.
9. Returns & Refunds
You may return items within 30 days from the date you received your order:
- Items are unused and in original packaging
- You follow the return process outlined in our Returns & Refunds Policy
10. Contact Information
For shipping-related questions or concerns, please reach out to our support team:
Email: support@aatrod.com