Contact Us
We’re here to help!
Contact Us
We’re here to help you with your order, product questions, or any party-planning needs. Whether you need assistance before or after making a purchase, our support team is ready to assist.
Email Support
You can reach us via email anytime:
We aim to respond to all messages within 24 hours (Monday to Friday).
Customer Support Hours
- Monday to Friday: 8AM-5PM (EST)
If your message is urgent (such as a delivery issue), please mention it in the subject line.
Order Help
For order-related inquiries, please include:
- Your order number
- The email address used at checkout
- Any relevant photos (if there’s a product issue)
Common Issues We Help With:
- Tracking updates
- Payment or checkout questions
- Damaged or missing items
- Return & refund assistance
- Product recommendations
You can also visit our FAQ page for quick answers.
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